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Cotton Punch Return and Exchange Policy

At Cotton Punch, we aim to ensure your satisfaction with every purchase. If you are not entirely happy with your order, our return and exchange policy is here to assist you.

1. Eligibility for Returns and Exchanges

  • Returns and exchanges are accepted within 14 days of delivery.

  • Items must be unused, unwashed, and in their original packaging with tags attached.

  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

  • Customized or personalized items.

  • Items purchased on clearance or final sale.

  • Damaged or used items unless they arrived defective.

3. Return Process

  • Contact our customer support team at contact.cottonpunch@gmail.com or +92 301 9104503 to initiate the return.

  • Provide your order details and reason for return.

  • Ship the item(s) back to our designated address. Shipping costs for returns may be borne by the customer unless the return is due to an error on our part.

4. Exchange Process

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, you may choose a refund or store credit.

  • Follow the same steps as the return process to initiate an exchange.

5. Refunds

  • Refunds will be processed within 7-10 business days after the returned items are received and inspected.

  • Refunds will be issued to the original payment method.

6. Contact Us For further assistance, feel free to contact us:

We value your trust and strive to make your shopping experience seamless and enjoyable. Thank you for choosing Cotton Punch.